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Intelligence🚀 COMING SOONModule 14

Call Agent (Voice AI)

AI Phone Agent with Human-Quality Voice

An AI voice agent that handles inbound and outbound calls, creates CRM records and transcribes every conversation — powered by ElevenLabs natural voice synthesis.

What is Call Agent (Voice AI)?

The Call Agent brings voice to the HiT OS AI layer. Using ElevenLabs for natural speech synthesis, the agent handles inbound calls from customers and makes outbound follow-up calls — all without human involvement. Every call is transcribed in real time, and a structured summary is saved to the relevant CRM contact. Language detection allows the agent to switch languages automatically. Escalation rules transfer calls to human agents when needed. Outbound campaigns can trigger the Call Agent to dial a list of CRM contacts with a personalised script — ideal for appointment reminders, lead qualification or re-engagement.

🚀This feature is currently in development. Enter the platform and install it from the App Store the moment it launches.
Key Capabilities
Inbound call handling 24/7
Outbound call campaigns
ElevenLabs natural voice synthesis
Multi-language detection & switching
Call transcription & CRM summary
Escalation to human agents

How It Will Work

01
Connect your phone number to the Call Agent
02
Configure the voice persona and language preferences
03
Agent answers inbound calls and qualifies callers instantly
04
For outbound: select a CRM list and launch the call campaign
05
Transcripts and summaries are saved automatically to CRM contacts

Frequently Asked Questions

How human-like does the voice sound?

Very. HiT OS uses ElevenLabs — the same technology that powers many of the most natural AI voices in the market today.

Can it make outbound sales calls?

Yes. Outbound call campaigns to CRM contact lists are a core planned feature.

When does this launch?

Currently in development. Enter the platform for launch updates.

Works Best With

Call Agent (Voice AI) connects natively with these modules — install them together for the full automated workflow.

Call Agent (Voice AI) is coming soon.

We are building Call Agent (Voice AI) right now. Enter the platform to see what is live today — and get notified the moment this launches.