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Intelligence● LIVEModule 03

WhatsApp AI Agent

Autonomous 24/7 WhatsApp AI Customer Agent

A 24/7 AI agent that handles WhatsApp conversations, qualifies leads and creates CRM records automatically — via Meta API or QR code, no human needed.

What is WhatsApp AI Agent?

The WhatsApp AI Agent is your always-on customer service and sales representative. It connects to WhatsApp via Meta API or a simple QR code scan, then handles every incoming conversation using your chosen AI model — OpenAI GPT-4o, Claude, Gemini, or xAI. You configure the agent persona with 30+ fields: name, tone, language, boundaries, escalation rules. The agent sends typing indicators and read receipts so conversations feel natural. When it detects buying intent or a qualified lead, it creates a CRM contact and deal automatically. Conversations are stored, analysed and scored — giving your sales team a warm handoff with full context. The Deep Scan feature analyses entire conversation threads to extract intent, sentiment and next-best-action.

Key Capabilities
QR Scan + Meta API dual connection
AI auto-reply with 30+ persona fields
Typing indicators & read receipts
Auto-lead & deal creation from conversations
Multi-provider AI (OpenAI / Claude / Gemini / xAI)
Deep Scan — conversation analysis & lead scoring

How It Works

01
Connect via QR scan or Meta Business API credentials
02
Configure the agent persona — name, tone, language, escalation rules
03
The agent handles all incoming WhatsApp messages 24/7
04
Qualified conversations automatically create CRM leads and deals
05
Your team gets warm handoffs with full conversation context

Frequently Asked Questions

Can the AI agent hand off to a human agent?

Yes. You can set escalation triggers — keywords, sentiment or time of day — that route conversations to a human in the inbox.

Which AI models does the agent support?

OpenAI GPT-4o, Claude 3.5, Gemini 1.5 Pro and xAI Grok. You choose the model per agent or let the system route automatically.

Does it work without the Meta API?

Yes. The QR code connection links any WhatsApp number to the agent instantly — no business verification required.

Works Best With

WhatsApp AI Agent connects natively with these modules — install them together for the full automated workflow.

Ready to use WhatsApp AI Agent?

WhatsApp AI Agent is live. Enter the HiT OS platform, install it from the App Store and activate it in minutes.