E-commerce Integration

Connect Your Online Store to HiT OS

Sync your WooCommerce or Shopify store — orders, customers and inventory flow into HiT OS automatically. Every buyer becomes a CRM contact.

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About This Feature

What is E-commerce Integration?

E-commerce Integration bridges the gap between your online store and your CRM. Connect WooCommerce or Shopify in minutes using API keys. Orders sync in real time — every purchase creates or updates a CRM contact with purchase history, order value and product preferences. Inventory levels sync both ways so your store never oversells. Webhook listeners catch events instantly — new order, refund, abandoned cart. Your WhatsApp Agent can answer "Where is my order?" because it has access to order status from the same system.

🚀This feature is currently in development. Enter the platform and install it from the App Store the moment it launches.

Key Capabilities

WooCommerce connector with API sync

Shopify connector with webhook support

Real-time order & customer sync

Inventory level synchronisation

Purchase history on CRM contacts

Abandoned cart detection

Workflow

How It Will Work

Connect your store with API keys — WooCommerce or Shopify

Orders begin syncing in real time to HiT OS

Every customer is created or updated in your CRM

Inventory levels sync to prevent overselling

WhatsApp Agent can answer order status questions automatically

FAQ

Frequently Asked Questions

Which platforms are supported?

WooCommerce and Shopify at launch. Custom API endpoints will be available for other platforms.

Does it sync inventory both ways?

Yes. Inventory changes in either system are reflected in the other.

Can the AI answer order questions?

Yes. When connected, the WhatsApp Agent can answer "Where is my order?" using synced order data.

Integrations

Works Best With

E-commerce Integration connects natively with these modules — install them together for the full automated workflow.

E-commerce Integration is coming soon.

We are building E-commerce Integration right now. Enter the platform to see what is live today — and get notified the moment this launches.

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