Company Knowledge Layer for AI Agents
Upload your documents, FAQs and product specs. AI agents query this library in real time to give accurate, on-brand answers — eliminating hallucinations.
Every AI agent is only as good as the knowledge it can access. The Knowledge Base module is the memory layer that keeps all HiT OS agents accurate and on-brand. Upload product specs, pricing documents, FAQs, company policies and support articles. Documents are indexed and made searchable by AI in real time. When a WhatsApp AI Agent, Instagram Agent or AI Assistant receives a question, it queries the Knowledge Base before responding — ensuring answers are grounded in your actual content, not AI guesswork. Version control keeps knowledge current, and role-based access prevents sensitive documents from leaking to customer-facing agents.
Significantly, yes. Agents grounded in a Knowledge Base answer from your actual content rather than making up answers.
PDF, DOCX, TXT and plain-text FAQs are planned for the initial launch.
Currently in development.
Knowledge Base connects natively with these modules — install them together for the full automated workflow.
We are building Knowledge Base right now. Enter the platform to see what is live today — and get notified the moment this launches.