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Intelligence🚀 COMING SOONModule 41

AI Receptionist

AI That Manages All Incoming Messages Across Channels

One AI that receives all incoming messages — WhatsApp, Instagram, email, calls. It classifies urgency, routes to the right team and sends you a daily summary.

What is AI Receptionist?

AI Receptionist is your digital front desk. Instead of messages piling up across WhatsApp, Instagram, email and phone, one AI monitors all channels simultaneously. It classifies every message by urgency — emergency, action needed, informational, spam. It routes messages to the right department based on content and sender history. Auto-replies acknowledge receipt instantly. Every evening (or morning), the manager receives a summary: "47 messages today, 12 urgent, 5 new leads, 3 escalations." The result: nothing falls through the cracks, and the manager is freed from inbox triage.

🚀This feature is currently in development. Enter the platform and install it from the App Store the moment it launches.
Key Capabilities
Omnichannel message monitoring — WA, IG, Email, Calls
Urgency classification — emergency to spam
Smart routing to department or team member
Instant auto-reply acknowledgement
Daily summary report to manager
Escalation management for critical issues

How It Will Work

01
Connect all your messaging channels to HiT OS
02
AI Receptionist monitors all incoming messages 24/7
03
Each message is classified by urgency and topic
04
Messages are routed to the correct team member
05
Manager receives a daily summary with key metrics

Frequently Asked Questions

Does it replace my team?

No. It replaces the triage function — sorting, classifying and routing. Your team handles the actual responses.

Can I configure urgency rules?

Yes. Urgency classification is configurable by keyword, sender, channel and business hours.

Does it send the daily summary via WhatsApp?

Yes. Daily summaries can be sent via WhatsApp, email or displayed in the HiT OS dashboard.

Works Best With

AI Receptionist connects natively with these modules — install them together for the full automated workflow.

AI Receptionist is coming soon.

We are building AI Receptionist right now. Enter the platform to see what is live today — and get notified the moment this launches.